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Customer Service Survey
Were you a customer in the Sangamon County Clerk's office or on the website?
County Clerk's Office
Website
How satisfied were you with the service if you were in the Clerk's Office?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Please rate the County Clerk's Office on the following:
Friendliness of staff
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Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Knowledge of staff
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Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Cost of services
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Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Quality of services
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Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Name of staff member (
optional
)
If you used the website, please rate on the following:
Easy to navigate
-
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Helpful information
-
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Information you needed
-
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Please provide any suggestions to improve our service:
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optional
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